What happens when builders, designers, and vendors stop trying to do everything themselves and start working together? Charlie and Susan Flynn join Mark at Mysa Hus to share what it takes to build a relationship-driven business, create a culture that survives growth, and bring the design community together through events like Francis King’s Mini Market. Along the way, they unpack the Mysa Hus collaboration, sustainable furnishings, and why the best partnerships start with shared values, not a competition over who gets the credit.

Brad Robinson is putting AI to work, but he’s not letting the robots take over just yet. He and Mark Williams talk about AI bots, automated CRMs, financial reporting, and the surprisingly powerful art of picking up the phone. Plus, they explore why authenticity, hospitality, and wellness may be the next big competitive advantage in custom home building.